Shipping policy

Last updated: [1/18/26]

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). Once processed, your order will be shipped and you will receive a confirmation email with tracking information.


Shipping Times

Estimated delivery times are as follows:

  • United States: 5–12 business days

  • International: 7–21 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, weather, or high order volumes.


Shipping Rates

Shipping rates are calculated at checkout based on your location and order details. Free shipping promotions may be offered and will be clearly displayed on our website.


Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow 24–72 hours for tracking updates to appear.


Customs, Duties & Taxes

[Your Store Name] is not responsible for customs fees, duties, or taxes applied to international orders. These charges are the customer’s responsibility.


Incorrect Address

Please ensure all shipping information is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.


Lost or Delayed Orders

If your order is delayed or appears lost, please contact us at [support@freshorahome.com] and we will assist you.


Contact Information

If you have any questions about shipping, contact us at:
📧 [support@freshorahome.com]